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Information for Parents MAKING Support Payments

If you have an open case with a local child support agency and do not pay through wage withholding, you have several payment options:

  1. Pay by check - Payments sent to:

       California State Disbursement Unit
       P.O. Box 989067
       West Sacramento, CA 95798

  2. Make a single debit / credit card payment over the telephone at 1-866-325-1010 or online.

  3. Set-up ongoing (recurring) automatic withdrawals from your checking or savings account or credit card.

Online or over the phone:

Use your Personal Identification Number (PIN) and your California Child Support Automation System (CCSAS) participant ID to make a payment.

To get a PIN, register online  or register over the phone at 1-866-325-1010.  When you register, a PIN is generated and mailed to the address on file. Keep a record of your PIN; it is required to make payments online or over the telephone.

Contact your local child support agency if you don't know your CCSAS participant ID or call the State Disbursement Unit at 1-866-325-1010.

  • Q: My child support payment is not withheld from my paycheck. How can I make my child support payment?
    • If you have an open case with a local child support agency and do not pay through wage withholding, you have several options:
      • Pay by check – mail your payment to:
        California State Disbursement Unit
        P.O. Box 989067
        West Sacramento, CA 95798
      • Make a single automatic withdrawal from your checking or savings account at www.casdu.com or by telephone at 1-866-325-1010.
      • Make a single credit card payment on-line at www.casdu.com or over the telephone at 1-866-325-1010.
      • Set-up ongoing (recurring) automatic withdrawals from your checking or savings account or credit card at www.casdu.com.
  • Q: Who do I make my check out to?
    • Make your check payable to:
          California State Disbursement Unit

      Mailing address:
          California State Disbursement Unit
          P.O. Box 989067
          West Sacramento, CA 95798
  • Q: What information do I need to make a payment through the State Disbursement Unit website or by telephone?
    • You must have a Personal Identification Number (PIN) and your California Child Support Automation System (CCSAS) participant ID to make a payment through the website or by telephone.

      To obtain your PIN, register on-line at www.casdu.com or over the telephone at 1-866-325-1010. When you register, a PIN is generated and mailed to the address on file.
      • Remember to keep a record of your PIN, as you will need it whenever you want to make a payment when using the website or telephone.
      If you don’t know your CCSAS participant ID, contact your local child support agency or the State Disbursement Unit at 1-866-325-1010.
  • Q: Do I have to register and receive a PIN to make a child support payment on-line or by telephone?
    • Yes.
  • Q: Once registered, when can I begin making payments out of my bank account or on my credit card?
    • As soon as you receive the PIN through the mail, you can make payments on-line at www.casdu.com or by telephone at 1-866-325-1010. Remember to keep your PIN, as you will need it if you want to change your payment information, payment schedule, or amount.
  • Q: How can I set up a single automatic withdrawal from my bank / savings account or credit card to make my child support payments?
    • After you have received your PIN, go to www.casdu.com or pay by telephone at 1-866- 325-1010.
  • Q: Can I use any credit card to make my payment?
    • No. Only Visa and MasterCard credit cards issued within the United States are accepted.
  • Q: Can I use my debit card to make a payment?
    • Yes. As long as your debit card carries either the Visa or MasterCard logo. The Visa/MasterCard branded debit card will be processed the same as a Visa/MasterCard credit card.
  • Q: Are there any fees to make a payment using a credit card?
    • No.